About

Bjork is an independent store with an unique assortment in the heart of beautiful Florence.

Having opened in April 2013 we offer a fresh range of selected clothing brands and international designers and a great selection of international contemporary magazines and reading material.

Shipping

Please allow 1-3 working days* for the processing and shipping of your order. Delivery times are estimates only and start from the date of shipping rather than the date of the order.

Use the delivery times below as a guide and please note orders are subjected to acceptance of your order. In some cases, delivery times can take longer than expected due to customs clearance in certain countries.

ITALY
Standard (1-2 days): €7.00
Express (1 day): €11.00

Deliveries to foreign countries:

EUROPE
Standard (3–5 days): €15.00
Express (1–2 days): €30.00

WORLDWIDE
Standard (4–10 days): €35.00
Express (2–5 days): €75.00

Returns

Please contact bjorkflorence@gmail.com within 14 days of receiving your order where we will issue you with a returns number and returns address. The buyer is responsible for shipping their return within 7 days of receiving their returns number. Any items shipped after that will be accepted at our discretion. Please note that original shipping charges are non-refundable. 

We are happy to refund any full price items which have the “Do Not Remove” tag attached.

  • Clothing must be returned unworn, unwashed and in a resalable condition with original tags attached.

  • Jewellery and accessories must be returned unworn and in the original packaging.

  • Magazines and fragrances are FINAL SALE ONLY.

  • Please note sale items with a discount of 30% or higher may only be returned for a store credit.

The buyer is responsible for the cost of shipping the items back. Bjork is not responsible for any return shipping costs or customs and duties reimbursement. We recommend you send back any returns using a signed for postal service. 

Once we have received your return, it will be processed as quickly as possible. Please allow 7 days from the date of your return being processed for the refund to credit your original method of payment.

Bjork reserves the right to refuse any returns which do not meet our return policy requirements. Bjork is currently unable to accommodate an exchange requests. Simply place a new order for the new size or item required and send the unsuitable item back for a refund.

Payments

Payment via credit card

Payment via PayPal